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Positive Feedback on Astutis' NEBOSH Ceritificate Online Course

June 2012

Listening to our learners - everyone's a winner

At the beginning of June the Astutis NEBOSH NGC online learning course, which we have been releasing unit by unit since January, was complete, so we decided that we should ask our NEBOSH NGC online learners (all 85 of them) how they were finding the general Astutis online course experience and the course.

Our learners' thoughts about the NEBOSH NGC online learning experience

The general feedback about the Astutis online learning experience included:

  • Happy with the service - prompt replies to emails. I would recommend it to others.
  • It seems very good, with a mix of learning methods to suit every learning style. 
  • Quality of the learning materials is excellent.

Most useful parts of the NEBOSH NGC online course

We asked which parts of the course were most useful to them as they studied and revised. We had a range of answers but here are some of the things our online learners said:

  • downloadable notes to support the course and for revision, but also so learning can continue when not at computer
  • practice activities, which are very good to reinforce the learning
  • animations, which help things stick in mind
  • exam questions, to help with exam preparation.

How we can improve the online learning experience

We also asked for ideas about how we could improve the online learning experience. Several good ideas were suggested:

  • notifications when the course is updated or added to ... which we have already put in place
  • course notes as printed books ... which we are looking at, as an add on to be purchased if you can't print them off yourself
  • more active discussion in our online group ... which we hope will develop as we get more and more online learners.

Who is the winner?

Listening to our learners is very important to everyone at Astutis. We want to know how we are doing but also what else we can do to continually improve our courses. In return for giving us feedback on the NEBOSH NGC online course, we offered our e learners the chance to win a prize of free NEBOSH NGC exams at one of the Astutis NEBOSH NGC exam centres. The winner was Jennifer Stott, who will be sitting all of her NEBOSH NGC exams with us on 23rd July in Wakefield.

If you would like to know more about our NEBOSH NGC online course, why not visit our online learning webpages ... or watch our NEBOSH NGC Unit 3 Practical Application intro video to see just what kind of an experience Astutis online learning can be.

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Find out how learners look back on their training with Astutis. Our case studies give our learners, both individual and corporate, a platform to share their Astutis experience. Discover how training with Astutis has helped past learners and delegates make the world a safer place, one course at a time.
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What People Say

Hear What Our Learners Have To Say

We're always there for our customers. 98% of our learners rated their overall experience as good or outstanding. We will always pride ourselves on our customer service. But don’t take our word for it, here is what our customers have to say
  • "The staff are helpful and supportive. The application process is simple. The course materials meet the needs and help point in the right direction for further resources."

    24.07.2024
  • "Great online course. was informative and helped me understand many key principles and terminology. Could have done with some videos, but overall very good."

    24.07.2024
  • "Good customer service, prompt replies to emails, detailed and easy to understand course materials."

    Paul
    16.07.2024
  • "Easy to understand learning material. Good user interface and user experience. Looks great in web browser. Only negative was that often you need to refresh the page as it may not load properly."

    Paul
    16.07.2024
  • "They showed me support and kindness when my Dad passed away on the first week of the course. When I was able to start again in January there was a good range of tutors with different knowledgebases for duration of the 3 week classes. I had some extra support with the assessments and that was greatly received. The admin team were efficient and friendly especially Leanne. Online courses and self study juggled around home life is always challenging."

    Alison
    15.07.2024
  • "It was interesting and engaging with a good range of topics and learning outcomes. The exercises though sometimes abstract got you thinking and applying knowledge. Some of the statistics and models were dated, they could do with a refresh on the course content. I liked the mix of slides, book work and video content."

    Alison
    15.07.2024
  • "Very organised proces, all information was given in advance of the course."

    Chris
    09.07.2024
  • "Very detailed notes, mock questions included in notes"

    Chris
    09.07.2024
  • "I found the IEMA Practitioner very interesting and useful."

    Antonio
    01.07.2024
  • "It was very interesting from professional point of view."

    Antonio
    01.07.2024