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Astutis Launches Sustainability Feature to Turn Customer Feedback into Forests

June 2024

 

Astutis is excited to be using Feefo – the world’s largest verified reviews provider – to fund tree-planting projects in return for honest customer reviews.   

As one of the leading IEMA training providers in the UK, we have always held ambitions to help the planet in any way we can. It’s for this reason we are beyond delighted to announce the launch of Feefo’s new sustainability feature, Treefo. We have been using Feefo for our customer reviews for nearly seven years, and we have achieved our Feefo Platinum status for the last two years. In that time, they have gone from strength to strength, and they are now offering customers an environmentally friendly thank you for every review they share.


What is Treefo?

For each review we collect, Feefo will fund tree planting projects on your behalf. This is in partnership with Ecologi, a reputable climate solutions specialist for tree-planting projects. In turn, Ecologi works hand-in-hand with genuine project providers who are engaging with local communities to restore landscapes. These tree-planting projects nurture seeds to have the best chance of fully growing into trees. 

69% of consumers are interested in making more sustainable choices (Travel Weekly, December 2022), and Feefo wanted to offer something that would have a positive impact on the planet and boost support for their business from like-minded customers. Customers are choosing to be much more conscious shoppers, only buying from brands that clearly communicate sustainable and ethical practices, (Deloitte, 2022).

Ruth Williams, Marketing Director at Astutis has this to say:

“We are so thrilled with Feefo’s initiative to fund tree-planting projects. Being a provider of environmental training, we know that consumers care about the planet, and we do, too. This initiative aligns with our dedication to improving sustainability in the workplace and allows our customers to also make a positive impact on the environment when they leave us a review.”

Feefo is also excited to offer customers a planet-loving thank you for every review they share. Kerry Leighton-Bailey, Chief Product & Marketing Officer at Feefo, said of the Treefo launch: 

“This is the feature we’ve been waiting for. It builds on Feefo’s ethical journey and means we can finally support businesses to reach their sustainability goals. Businesses are collecting customer reviews anyway. Why not turn that into planet-loving action?”

Our library of IEMA courses offers learners ways to increase sustainability outcomes in their organisation. If you're interested in implementing initiatives to promote sustainability in your own workplace, we strongly recommend you view our course guides on each product page to find the best course for you.

 

 

About Feefo 

Feefo is a leading global customer reviews and insights platform. They’re on a mission to empower businesses s to understand how their customers experience their products or services.    

The Feefo suite of software, combined with technical solutions, enables its clients to gain a deeper understanding of customer sentiment, behaviour, and intent, empowering them with insights to make better business decisions and improve their return on investment. With 96% of customers relying on reviews to purchase, Feefo also creates trust between consumers and businesses by adopting a unique approach to only collect verified reviews.

 

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Find out how learners look back on their training with Astutis. Our case studies give our learners, both individual and corporate, a platform to share their Astutis experience. Discover how training with Astutis has helped past learners and delegates make the world a safer place, one course at a time.
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What People Say

Hear What Our Learners Have To Say

We're always there for our customers. 98% of our learners rated their overall experience as good or outstanding. We will always pride ourselves on our customer service. But don’t take our word for it, here is what our customers have to say
  • "Good training content and knowledge assessment process."

    23.01.2025
  • "Very informative and in depth material, aligned with NEBOSH assessment criteria."

    23.01.2025
  • "Our Trainer was class, Engaging and a wealth of experience. Answered questions ensured the pace suited all. I feel we all had the training and prep including tips to be successfully in passing the written exam and project. Great course well rolled out. just let down by the venue and catering but that's not the be all and end all."

    23.01.2025
  • "N/A COURSE CLASSROOM BASED"

    23.01.2025
  • "I recently completed the NEBOSH General Certificate via an online course provided by Astutis, and I couldn't be more satisfied with my experience. From start to finish, Astutis proved to be an exceptional provider, offering comprehensive, well structured, and engaging content. Course Structure and Content: The course was meticulously organized, with each module building on the previous one, ensuring a logical progression of knowledge and skills. The content was in depth, up to date, and aligned with current industry standards and legislation. The use of real-life examples and case studies made the learning process engaging and relevant. Learning Platform: Astutis' online learning platform was user friendly and intuitive. The seamless navigation and accessibility allowed me to focus entirely on my studies without any technical distractions. The availability of resources, including downloadable materials and interactive exercises, greatly enhanced my understanding of complex topics. Tutors and Support: The tutors at Astutis were incredibly knowledgeable, approachable, and supportive. Their expertise was evident in the way they explained challenging concepts and provided valuable insights. The timely feedback and continuous support from the Astutis team were instrumental in my success. Flexibility: One of the standout features of the Astutis online course was the flexibility it offered. As a working professional, I appreciated the ability to study at my own pace and access course materials at any time. This flexibility was crucial in allowing me to balance my studies with my work commitments. Assessment Preparation: Astutis provided ample preparation for the assessments, including mock exams, practice questions, and revision sessions. The exam preparation materials were comprehensive and mirrored the actual exam format, giving me the confidence I needed to perform well. Overall Experience: My journey with Astutis was nothing short of excellent. The combination of high quality content, effective teaching methods, and unwavering support made my learning experience enjoyable and successful. I am proud to have achieved the NEBOSH General Certificate and am grateful to Astutis for their outstanding program. I highly recommend Astutis to anyone looking to pursue the NEBOSH General Certificate or any other professional qualifications. Their dedication to providing top-notch education and support truly sets them apart. Thank you, Astutis, for an enriching and fulfilling learning journey!"

    Steven Booth
    23.01.2025
  • "Purchase Process: The purchase process was straightforward and hassle free. The Astutis website provided clear information about the course offerings, pricing, and available support. The online enrollment process was user friendly, allowing me to register and pay for the course securely and efficiently. I received immediate confirmation of my enrollment along with access to the course materials, which allowed me to start my studies without any delays."

    Steven Booth
    23.01.2025
  • "The service provided was good throughout the duration of the course, all information was provided via email and Astutis were equally quick with responding to queries."

    22.01.2025
  • "The material was very detailed and thorough throughout the course with a good selection of visual and audio aids to improve the impact of the training. Very good experience and i would recommend."

    22.01.2025
  • "Straight forward with easy to understand language. I enjoyed the knowledge checker at the end of each section because it prompted you to go back to the relevant section and really understand what was being asked of you. The preparation for the exams were well executed and you didn't come away from the sessions feeling like passing the exam was an impossible mission."

    21.01.2025
  • "Course was easy to follow and understand, you were informed of any updates that were being made and the platform was signposted well."

    21.01.2025