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Rosie Thomas BSc DipDigM

10 Things We've Learnt in 10 Years of Business

Astutis is celebrating 10 years of providing world-class health and safety services around the globe. We’ve come a long way since creating courses in our tiny office. Times have changed, and so have we! Here are a few of the lessons we’ve learned along the way.

March 2021

Astutis is celebrating 10 years of providing world-class health and safety services around the globe. We’ve come a long way since creating courses in our tiny office. Times have changed, and so have we! Here are a few of the lessons we’ve learned along the way:

1. Always put the customer first.

It may not always be easy, but you have to put them at the centre of everything you do. It’s important that everyone enjoys their experience with us, so we’ve learnt to approach things with creativity, innovation and a personal touch. Always listen to their feedback, too. They know best.

2. Give back to your community.

Remember that businesses are made of people, and those people have relationships and ties to the communities they live in. As a business, you have an obligation to look after the people and environment around you. So be generous, friendly and responsible.

See how we help the environment here.

3. HSE training doesn't have to be boring. 

In fact, we think it should be a fully engaging, immersive and enjoyable learning experience. When you’re teaching people how to prevent life-changing injuries then you have to pull out all the stops. We love challenging peoples perception of the industry by taking “tick-box exercises” and turning it into something truly exciting.


4. Employ the right people and treat them like family. 

Your business is more than one person. Invest in the best talent who share the same values, work-ethic, and will give your customers the service they deserve. Create an environment that brings out the best in people and allows collaboration, then reward their ideas, creativity and passion.

Meet the incredible Astutis team here

5. Name your company something meaningful.

One of our most asked questions is how to pronounce our name. It’s actually a Portmanteau pronounced “Astute-tis”, not “Astut-tis”:

   astute: knowledgeable, observant, perceptive, quick-witted, ready, resourceful strategic, tactical, wise . . .
   tutis (latin): protected, safe, secure . . .
   astute + tutis: Astutis

6. Create products that add value.

Always put the needs of your customer first and think of ways you can evolve your products to make a real impact on their lives. If you're going to create multiple products, make sure they compliment each other to provide a holistic solution and leave no stone unturned.

Take a look at our full suite of online courses. 

7. Relationships are complicated. 

They need constant communication and commitment. In a world where time is of the essence, always make time to reach out and speak to your customers and colleagues. At Astutis, what we offer isn’t purely transactional. We strive to build meaningful relationships, encourage long-term engagement, and make a tangible difference to the lives and careers of our learners. 

8. Embrace change. 

The workplace is always changing, and that’s super exciting! New technology and industry developments bring new challenges, so it’s important to remain agile. We welcome change with open arms and enjoy the challenge of being ahead of the curve. We don’t only adapt to company and candidate needs, but with the ever-evolving world around us.

9. Work for others, not for you.

Always go the extra mile and hold yourself to a high level of excellence in all that you do. We know how much it means to our clients to feel informed and empowered. Working with individuals and organisations internationally sharpens our ability to adapt, enables us to help more people. The more we put in, the more others can benefit from what we do.

10. Launching new products doesn’t always work out.

But that’s ok. We’re proud of our entrepreneurial spirit and we’ve learnt to accept that our failures make us stronger. We’re still going to explore new ideas and venture into unknown territory because that’s what excites us.

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Find out how learners look back on their training with Astutis. Our case studies give our learners, both individual and corporate, a platform to share their Astutis experience. Discover how training with Astutis has helped past learners and delegates make the world a safer place, one course at a time.
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What People Say

Hear What Our Learners Have To Say

We're always there for our customers. 98% of our learners rated their overall experience as good or outstanding. We will always pride ourselves on our customer service. But don’t take our word for it, here is what our customers have to say
  • "The level of support from the lecturers was outstanding and they really went above the role by providing additional information where to go and fine items"

    Mark
    02.04.2024
  • "The course was very intense, and the time available on top of the full time day job made it challenging. The biggest adjustment was changing my mindset to a scaled down basic thinking process"

    Mark
    02.04.2024
  • "Brilliant course material and delivery. Excellent feedback and support when I required assistance after failing an assessment."

    Gregory
    02.04.2024
  • "Well worth the price and hours if gaining knowledge and application is your goal."

    Gregory
    02.04.2024
  • "The platform is great, interactive and easy to navigate, I totally enjoyed the experience, recommended!"

    Igor
    25.03.2024
  • "I didn't purchase the course myself, the organization did, however I think it is fair to say it was an overall positive outcome."

    Igor
    25.03.2024
  • "Helpful staff, easy to use portal etc."

    Luke
    19.03.2024
  • "Easy to use portal, Good course."

    Luke
    19.03.2024
  • "The course was very informative. Whilst it was quite a full on 4 days it was good to have the breakout sessions to share learnings. The course materials were great to refer to as revision"

    13.03.2024
  • "The course was paid for by my employer"

    13.03.2024