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98% of Astutis Learners Would Recommend Us

October 2023


Astutis are delighted to say that 98% of our learners would recommend us as a training provider to other learners. 

This comes off the back of a learner survey issued to 2724 learners. Out of the 2724, 2662 learners said they would recommend Astutis to others. 

We are ecstatic to hear the hard work we put in as a health, safety and environmental training provider is valued by our learners. Our mission to accommodate every need of our learners was a pivotal reason for Astutis being awarded a Platinum Customer Service Award from Feefo.

We are delighted that our learners relish their experience with us. 

Ruth Williams, Head of Marketing, Astutis said: "We’re really proud of our customer satisfaction rating and are working very hard on that last two percent. In a recent survey of over two thousand of our customers, 98% of you told us you were satisfied or more than satisfied with the service you received. Many companies would be happy about that; we are not. We hold ourselves accountable to the highest standards. For the two percent of customers for whom our service may have fallen short, we have listened to your feedback and are intent on doing something about it."

We would like to formally thank all of our learners who participated in the survey and wish them the best of luck in their future endeavours!

The opinions of our learners are what matters most to us. We pride ourselves in the meaningful relationships we hold and that's why we are delighted to receive the reviews showcased below. 

If you are ready to take that exciting step in your career and need that health, safety and environmental investment, see how others have pathed the way below. 

If your organisation yearns for that health, safety and environmental enhancement, read the testimonials and case studies from organisations that continue to staff with us.


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Case Studies

Real Life Stories

Find out how learners look back on their training with Astutis. Our case studies give our learners, both individual and corporate, a platform to share their Astutis experience. Discover how training with Astutis has helped past learners and delegates make the world a safer place, one course at a time.
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What People Say

Hear What Our Learners Have To Say

We're always there for our customers. 98% of our learners rated their overall experience as good or outstanding. We will always pride ourselves on our customer service. But don’t take our word for it, here is what our customers have to say
  • "The staff are helpful and supportive. The application process is simple. The course materials meet the needs and help point in the right direction for further resources."

    24.07.2024
  • "Great online course. was informative and helped me understand many key principles and terminology. Could have done with some videos, but overall very good."

    24.07.2024
  • "Good customer service, prompt replies to emails, detailed and easy to understand course materials."

    Paul
    16.07.2024
  • "Easy to understand learning material. Good user interface and user experience. Looks great in web browser. Only negative was that often you need to refresh the page as it may not load properly."

    Paul
    16.07.2024
  • "They showed me support and kindness when my Dad passed away on the first week of the course. When I was able to start again in January there was a good range of tutors with different knowledgebases for duration of the 3 week classes. I had some extra support with the assessments and that was greatly received. The admin team were efficient and friendly especially Leanne. Online courses and self study juggled around home life is always challenging."

    Alison
    15.07.2024
  • "It was interesting and engaging with a good range of topics and learning outcomes. The exercises though sometimes abstract got you thinking and applying knowledge. Some of the statistics and models were dated, they could do with a refresh on the course content. I liked the mix of slides, book work and video content."

    Alison
    15.07.2024
  • "Very organised proces, all information was given in advance of the course."

    Chris
    09.07.2024
  • "Very detailed notes, mock questions included in notes"

    Chris
    09.07.2024
  • "I found the IEMA Practitioner very interesting and useful."

    Antonio
    01.07.2024
  • "It was very interesting from professional point of view."

    Antonio
    01.07.2024