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Astutis face to face training policy for public courses

Welcoming learners back to the classroom

We are pleased to welcome our learners back to our Astutis training venues throughout the UK. With health and safety as our top priority, we are working closely with our venues and have introduced enhanced, preventative health and safety measures to ensure you and our staff feel safe to attend our classroom courses and to network once again with your peers and our highly experienced tutors.

Preparing for your attendance

With government guidance on COVID control measures subject to change, we ask that you check any local quarantine rules and any travel restrictions before travelling to one of our training venues. We will update you immediately if there are any changes to your scheduled course.

Public courses hosted at training venues

Working in partnership with our training venues, we have introduced enhanced, preventative health and safety measures to ensure that our staff and participants feel safe. This includes:

  • Available hand sanitiser
  • Physical distancing guidelines
  • Food safety protocols
  • Dedicated zone for Astutis learners
  • Regular sanitization of common touch points
  • Limited capacity

Each of our venues have prepared individual COVID-19 policies that are publicly available on their websites. A copy of the venue policy is available on request and is also available on arrival at the venue. Please read these carefully and ensure that you agree with them before signing up to the course.

Each venue has a code of conduct which you must adhere to for the safety of yourself and others. Your course tutor will be full versed with the code of conduct as well as the control measures in place. If you have any questions, or feel unsafe, please talk with your course tutor.

If you believe that you are symptomatic, you must adhere to government guidelines regarding self-isolation, and notify your tutor or Astutis immediately as to not endanger others.

Currently you are not required to wear face covering during the training, and the tutor will not be wearing one during delivery. You may feel more comfortable wearing one especially when in public areas associated with the course.

Virtual Classroom Courses

It is important to note that should a learner declare that they have COVID symptoms whilst on the course, the course will cease to continue to run in a classroom environment and continue to run as a virtual course on the same dates.

In the event you wish to cancel your attendance on a classroom course due to experiencing COVID symptoms, you will be offered a virtual classroom course or an online equivalent course.

Your course tutor:

  • will not be symptomatic before attending the training. For additional measure, your tutor will undertake a temperature check the day before and the morning of the course.
  • will not have been contacted by the NHS track and trace, nor to their knowledge have had any close interaction with a symptomatic person or reason to believe that they may be at risk of infection themselves.
  • will not have any known underlying health conditions that puts them at greater risk of developing serious illness should they catch COVID.
  • will have their own face coverings however it will be impractical to wear during the delivery.
  • will maintain the 2meter social distancing guidance.
  • will abide by and enforce the local COVID-19 precautions whilst delivering the course.
  • will log your details will be collected in case they are needed by the NHS track and trace team.

FAQ

What happens if I am contacted by the NHS track and trace team and told that I need to self-isolate?

If this happens during the course, it is important that you contact Astutis head office on 0345 241 3685 straight away as we will need to inform the tutor, the course participants, and the venue.

If the course is unable to continue due to the need to isolate, the remainder of the course will run virtually.

What happens if I am unable to attend the course because I am required to self-isolate?

We will do all we can to support you through your learning journey and find the very best alternative that best suits you. You will be offered a place on a virtual course or online equivalent course. One of our course associates will talk you through the options and help you decide the next steps.

What happens if I feel unwell on the day of the course and think it best not to attend?

You will be offered a place a virtual or online course equivalent course. One of our course associates will talk you through the options and help you decide the next steps. We are here to support you in any way we can.

What happens if someone on the course becomes symptomatic or needs to self-isolate?

If this happens during the course, we will inform you immediately and take measures as set out in the government guidance. If the course is unable to continue due to the need to isolate, the remainder of the course will run virtually.

What do I do if the venue does not meet the standards laid out in the guidance provided?

Each of our experienced tutors understands what is required at each venue to meet the COVID 19 requirements. Please liaise directly with your tutor who will raise the issue to be corrected with the venue. The tutor will log the issue and follow up with the venue to ensure that it is corrected in a timely manner

What happens if there are travel restrictions in place and the course is unable to continue?

In this instance the course will continue on the same dates in a virtual format

What if I am affected by a local lockdown and unable to attend the course?

In this instance you will be invited to attend one of our virtual courses as a replacement.