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Amazon: Delivering excellence straight to their door

Explore our work with Amazon. We provided the NEBOSH General Certificate and NEBOSH Diploma to upgrade managerial health and safety. 

December 2021

Course

NEBOSH Diploma / NEBOSH General Certificate

Background

Founded in 1994, Amazon has steadily emerged into one of the biggest global e-commerce giants. Today Amazon stands as the most prominent online shopping platform globally, possessing the title of the most valuable retailer in the United States of America for market capitalisation, after surpassing Walmart in 2015. 

Requirements

Amazon identified an opportunity to develop the competency of their health and safety teams globally and support colleagues to develop their careers by gaining professional qualifications.

Amazon took time to source a partner that could provide health and safety training courses with the scale to support large volumes of learners worldwide via e-learning. Therefore, Astutis quickly emerged as the obvious choice. Amazon also required reputation. They wanted a training provider with NEBOSH Gold partner status, competitive pricing and experience. Therefore, Astutis quickly emerged as the obvious choice.

Challenges 

Amazon wanted their supervisory and managerial staff at local sites to be health and safety compliant whilst comprehensively trained on hazard and risk management. We recommended that the NEBOSH General Certificate be trained to provide a safe grounding of most health, safety and environmental concepts. The course helps introduce the Plan-Do-Check-Act model to learners establishing a progressive and pro-active mentality to health and safety in the workplace. 

We also recommended the NEBOSH Level 6 Diploma for Occupational Health and Safety Management Professionals to allow the managerial workforce a platform to set the standard in their workplace. The qualification enables learners to become trusted in all aspects of health and safety regarding risk management and how to respond if hazards occur. 

Results

Over 500 learners enrolled on NEBOSH qualifications. Astutis were always on hand to support Amazon with dedicated account management. Amazon made it clear that learner satisfaction was a high priority to ensure the long term success of the training. Therefore we continued to monitor and closely maintain relationships with learners to enhance the learning. We provided customised LMS reporting to better the experience and provide bespoke content and learner communications. As part of the training, we provided dedicated assessment preparation webinars to increase each learners chance of success. 

 

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We're always there for our customers. 98% of our learners rated their overall experience as good or outstanding. We will always pride ourselves on our customer service. But don’t take our word for it, here is what our customers have to say

  • "Astutis continues to provide an excellent service. From the initial course request with Adam Cooper to the ongoing support from course coordinator Leanne Neilson, the entire experience is seamless and well managed. Leanne is exceptionally helpful and always available to answer questions and provide guidance. The trainers who attend our site are professional, approachable, and work extremely well with our employees, delivering engaging and effective training sessions."

    Angela
    09.11.2026

  • "Excellent feedback from all our employees regarding their experience on the courses we run with Astutis. Highly recommend."

    Angela
    09.11.2026

  • "Colleagues from Astutis have always been very helpful and willing to help, which makes the difference. Documents, information and conversations are always factual and timely, and no request has not been actioned. Astutis' trainers have always been professional and kind to our delegates. They have provided feedback above and beyond to help delegates succeed. Using their learning programme first hand, the information is clear, the practice tests and supplimentary information which are thorough and in depth enough for self learning. We have been working with Astutis for over a decade and the quality of professionalism has always been maintained and it is a pleasure to continue the partnership."

    06.11.2026

  • "Not having a H&S background but working in H&S, this course gave me enough information, practice and examples for me to understand scenarios from the industry I work in. It gave me in depth knowledge about why and how and it did not come across in a tell format. The time frame allowed was sufficient to complete my assessments."

    06.11.2026

  • "Fantastic tutor and cooperative staff: really a “Gold” learning partner."

    22.10.2026

  • "Very practical course, but very difficult to find a relevant job. However, everyone should take this course."

    22.10.2026

  • "I had a great learning experience with Astutis while completing the ISEP Certificate in Sustainability and Environmental Management. The course was well structured, and the learning materials helped me develop my knowledge and understanding of environmental management. I would like to thank the Astutis team for their guidance and support throughout my learning journey. I am proud to have achieved a Distinction and would recommend Astutis to anyone looking to develop their professional knowledge and qualifications in sustainability and environmental management."

    Mutwali Elamin Ahmed
    19.10.2026

  • "The course was well structured and provided useful knowledge in sustainability and environmental management. The study materials were clear and supported my learning throughout the course. I appreciate the guidance and support from the Astutis team. I am proud to have achieved a Distinction in the ISEP Certificate in Sustainability and Environmental Management. I would recommend this course to anyone looking to develop their knowledge and career in environmental management and sustainability."

    Mutwali Elamin Ahmed
    19.10.2026

  • "Astutis always provide excellent customer service. There is a fantastic range of courses that align with our business needs perfectly. Great communication from everyone I have dealt with and I would like to give a particular shout out to Michelle who could not be any more helpful if she tried. She is always on hand to help with any queries with a quick response time and reassuring always. Thank you Astutis :)"

    Ashleigh Sparkes
    07.10.2026

  • "Brilliant courses - always receive great feedback from colleagues!"

    Ashleigh Sparkes
    07.10.2026