Courses Available Online, Virtually and Classroom
Fully Certified NEBOSH, IOSH, IEMA Accredited
7-Day Customer Service
Toby Howell AIEMA BA PGDip

The Astutis Guide: The NEBOSH Examination Process

This blog looks to answer our most popular questions and concerns regarding NEBOSH examinations. 

January 2023


Exams have never really been my strong suit. There is something about knowing that I must express a wealth of retained knowledge on a particular day at a specific time. I often find myself overthinking everything. Usually, the little details are the ones to cause anxiety, like when does it start? Or How and when can I log-in to the exam portal? This can start weeks, even months, before any exam date. I have the chance to talk to learners daily, and - unsurprisingly - I am not the only one with those nagging, exam-ridden doubts. 

In this blog, we hope to minimise any of those nagging doubts concerning your NEBOSH exams. It will look to cover the most critical aspects of NEBOSH Exams. It will not cover the exam itself but everything around it, including exam portal logins, closing interviews, course/exam extensions and what happens post-exams. 

If you are currently sitting a NEBOSH exam with us and want support, contact us at neboshassessment@astutis.com.

Exam Portal Login Details

One of the most commonly asked questions we receive from our learners’ concerns when they would receive their log-in details. 

All learners sitting NEBOSH exams will receive their log-in details five days before their scheduled exam. The details will be shared via email. Learners must remember that the login details are sent to the email provided by the learner to NEBOSH. Therefore, learners must check their contact details with NEBOSH and update them where necessary. 

If learners are re-sitting their exam or have already sat a NEBOSH Open Book Exam (OBE) with us, they will not be provided with new login details. Learners who are re-sitting or already have sat an OBE must use their original log-ins. 

Learners will be given a temporary password from NEBOSH. When logging in for the very first time, they will need to create a permanent password. Learners must use their NEBOSH student number as their username when logging in. 

Closing Interviews

Arguably, the aspect which has the most misconceptions is the closing interview. Simply put, the closing interview is an exercise to demonstrate you were the individual who completed your exam. Essentially, it's a mechanism to ensure there has been no malpractice. 

The closing interview will consist of a line of questioning that relates to the specific exam topic. As long as the person who attends the interview and the person who sits the exam is the same, there should not be any problems whatsoever. To clarify, the closing interview does not contribute to a learner's final mark. 

Learners must sit a closing interview after their exam, or they will be voided. Learners will be sent a link to book their closing interviews five days before their scheduled exam date. Learners then have two weeks to complete their interview; if they do not sit their interview within those two weeks, they are voided. 

A closing interview typically usually lasts between ten and fifteen minutes. For NEBOSH Diploma learners, closing interviews can last up to an hour. 

Learners can only fail their closing interview if they do not attend, or malpractice is found to have taken place. Learners must pass their closing interview to pass the course.

Exam/Course Extensions

For an exam extension to be granted, credible evidence must be presented. Exam extensions are only provided if learners can prove there is a medical issue, illness in the family, bereavement, or a traumatic event. For instance, if learners claim to be ill, they need a doctor's note to prove they need an extension. From there, we can facilitate the request, but NEBOSH has the final say. 

For the NEBOSH General Certificate, learners can receive an exam extension (their exam starts at 11am BST) lasting three hours. NEBOSH Diploma learners (whose exam begins at 12pm BST) can get an extension of up to ten days. 

Course extensions are available, and we advise learners who think they might want one or want more information to contact us at learningadvisor@astutis.com

After Exams

As with every NEBOSH course, learners must wait fifty working days to get their results. With the NEBOSH Diploma, learners must wait fifty working days after submitting their exam. 

If a learner fails their exam, they can choose to re-sit. 

NEBOSH course exams operate in cycles. With the NEBOSH General Certificate exams run every month, whilst the NEBOSH Diploma unit exams run twice a year. Therefore, we always advise learners to time their re-sit preparation based on when their re-sit will occur. 

If you are interested in a NEBOSH exam re-sit, contact us at exams@astutis.com

We have specific blogs that investigate the assessment processes of certain NEBOSH courses:

 If you want more information concerning the NEBOSH examination process, click the button below to visit our exam Hub.

Section Curve
Case Studies

Real Life Stories

Find out how learners look back on their training with Astutis. Our case studies give our learners, both individual and corporate, a platform to share their Astutis experience. Discover how training with Astutis has helped past learners and delegates make the world a safer place, one course at a time.
More Image
Bottom Curve
What People Say

Hear What Our Learners Have To Say

We're always there for our customers. 98% of our learners rated their overall experience as good or outstanding. We will always pride ourselves on our customer service. But don’t take our word for it, here is what our customers have to say
  • "Professional and supportive services from all of the team at Astutis."

    01.10.2024
  • "Indepth and informative giving sound and balanced detail on the subjects studied."

    01.10.2024
  • "I truly appreciate Astutis’ suport. Astutis is the trainig provider of choice for excellence, and I have wholeheartedly recommended it to my collegues. One of my friends has alerady enrolled in the International NEBOSH diploma course with my best course provider Astutis. I look forward to continuing my education with them and will keep spreading the word!"

    Ahmed Islem
    01.10.2024
  • "A fantastic web portal in addition to the extra videos"

    Ahmed Islem
    01.10.2024
  • "The customer service provided by Astutis was unmatched. They were extremely helpful and friendly when supporting me choose the right course for myself and other employees in the business."

    25.09.2024
  • "The learning platform was easy to use. I loved the interactive activities and video content. A great mix of media, keeping me engaged throughout my learning."

    25.09.2024
  • "By far and away, this is the best online course I have done. The variety of materials and activities was something I picked up immediately, and I found myself able to pass each learning check and the exam with ease. It was really reassuring to know that I had learnt everything I needed to before moving on to the next section. The flexibility of the online course also helped during busy periods in work, so I could chip away at it when it suited me. I will 100% be doing all my further training online courses with Astutis where possible—highly recommended!"

    23.09.2024
  • "I found the course to be really informative about how my role could impact the environment and what regulations I need to be aware of. Very practical and applicable."

    23.09.2024
  • "Very good"

    19.09.2024
  • "Clear and explicit. It is also relatable."

    19.09.2024