Thames Water | IOSH Managing Safely & More

About Thames Water

Thames Water is the UK's most significant water and wastewater services company, supplying 2.6 billion litres of drinking water per day and treating 4.7 billion litres of wastewater per day. With 15 million customers comprising 27% of the UK population, Thames Water operates critical infrastructure that demands the highest standards of health, safety, and environmental management.

The Challenge

Thames Water needed a trusted training provider capable of delivering flexible, high-quality accredited health and safety training across a geographically dispersed workforce. The company required a partner who could adapt to evolving business needs while maintaining consistently high pass rates and educational standards.

Reputation was a critical factor in their selection process. Thames Water sought recommendations from industry partners and examined providers' track records before making its decision.

The Solution

Since 2013, Astutis has provided comprehensive health, safety, and environmental training to Thames Water, delivering courses accredited by IOSH, NEBOSH, and ISEP (formerly IEMA). Our ongoing partnership was reinforced through a successful tender contract award, securing our position as Thames Water's training provider of choice for an extended term.

Flexible Delivery Methods

One of the key strengths of our service solution lies in the diverse delivery formats we utilise to support Thames Water's varied training requirements:

Training was predominantly delivered in traditional classroom environments, with e-learning used as a supplementary medium for additional courses such as CDM 2015 in Practice. Our OnlinePlus+ delivery, in addition to this, combines best-in-class e-learning courses with live-hosted, tutor-led webinars delivered at key milestones across a structured learning schedule. This hybrid approach ensures learners benefit from both comprehensive digital content and interactive expert guidance.

The Results

Astutis has delivered extensive OnlinePlus+ training to Thames Water over the past several years, achieving:

• Numerous successful course completions across multiple qualifications.
• Consistently high course pass rates.
• Flexible training solutions adapted to business operations.
• Enhanced health and safety standards throughout the organisation.
• Innovative delivery methods that meet the evolving needs of Thames Water's workforce.

The partnership continues to strengthen Thames Water's safety culture, equipping their teams with the knowledge and skills to manage health, safety, and environmental risks effectively across their critical water services operations.