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Thames Water | IOSH Managing Safely & More

November 2025

Learning Method

Thames Water | IOSH Managing Safely & More Icon Online

Course

IOSH Managing Safely & More


About Thames Water

Thames Water is the UK's most significant water and wastewater services company, supplying 2.6 billion litres of drinking water per day and treating 4.7 billion litres of wastewater per day. With 15 million customers comprising 27% of the UK population, Thames Water operates critical infrastructure that demands the highest standards of health, safety, and environmental management.


The Challenge

Thames Water needed a trusted training provider capable of delivering flexible, high-quality accredited health and safety training across a geographically dispersed workforce. The company required a partner who could adapt to evolving business needs while maintaining consistently high pass rates and educational standards.

Reputation was a critical factor in their selection process. Thames Water sought recommendations from industry partners and examined providers' track records before making its decision.


The Solution

Since 2013, Astutis has provided comprehensive health, safety, and environmental training to Thames Water, delivering courses accredited by IOSH, NEBOSH, and ISEP (formerly IEMA). Our ongoing partnership was reinforced through a successful tender contract award, securing our position as Thames Water's training provider of choice for an extended term.

CourseDescription
IOSH Managing SafelyThis globally recognised programme equips managers and supervisors with the knowledge and tools to assess and control workplace risks, understand responsibilities for safety and well-being, investigate incidents, and measure safety performance.
NEBOSH General CertificateStrengthening foundational health and safety knowledge across operational teams and developing competent safety coordinators.
NEBOSH Level 6 DiplomaDeveloping professionally qualified health and safety practitioners capable of leading strategic safety initiatives and managing complex compliance requirements.
CDM AwarenessBuilding understanding of Construction Design and Management regulations and their application to water infrastructure projects.
CDM in PracticeProviding practical guidance on implementing CDM requirements in construction and maintenance activities.
NEBOSH Fire CertificateEquipping teams with comprehensive fire safety knowledge to protect critical water treatment and distribution facilities.
NEBOSH IIRSM Certificate in Managing RiskDeveloping advanced risk management capabilities across operational and strategic levels of the organisation.

Flexible Delivery Methods

One of the key strengths of our service solution lies in the diverse delivery formats we utilise to support Thames Water's varied training requirements:

Training was predominantly delivered in traditional classroom environments, with e-learning used as a supplementary medium for additional courses such as CDM 2015 in Practice. Our OnlinePlus+ delivery, in addition to this, combines best-in-class e-learning courses with live-hosted, tutor-led webinars delivered at key milestones across a structured learning schedule. This hybrid approach ensures learners benefit from both comprehensive digital content and interactive expert guidance.


The Results

Astutis has delivered extensive OnlinePlus+ training to Thames Water over the past several years, achieving:

  • Numerous successful course completions across multiple qualifications.
  • Consistently high course pass rates.
  • Flexible training solutions adapted to business operations.
  • Enhanced health and safety standards throughout the organisation.
  • Innovative delivery methods that meet the evolving needs of Thames Water's workforce.

The partnership continues to strengthen Thames Water's safety culture, equipping their teams with the knowledge and skills to manage health, safety, and environmental risks effectively across their critical water services operations.




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We're always there for our customers. 98% of our learners rated their overall experience as good or outstanding. We will always pride ourselves on our customer service. But don’t take our word for it, here is what our customers have to say
  • "Very helpful and reliable. Good quality training and lovely people to work with. We've worked with Astutis for a number of years and the feedback following training has always been positive."

    Rhian
    10.11.2026
  • "I arranged the course rather than attending but the feedback from attendees is always positive."

    Rhian
    10.11.2026
  • "Astutis continues to provide an excellent service. From the initial course request with Adam Cooper to the ongoing support from course coordinator Leanne Neilson, the entire experience is seamless and well managed. Leanne is exceptionally helpful and always available to answer questions and provide guidance. The trainers who attend our site are professional, approachable, and work extremely well with our employees, delivering engaging and effective training sessions."

    Angela
    09.11.2026
  • "Excellent feedback from all our employees regarding their experience on the courses we run with Astutis. Highly recommend."

    Angela
    09.11.2026
  • "Colleagues from Astutis have always been very helpful and willing to help, which makes the difference. Documents, information and conversations are always factual and timely, and no request has not been actioned. Astutis' trainers have always been professional and kind to our delegates. They have provided feedback above and beyond to help delegates succeed. Using their learning programme first hand, the information is clear, the practice tests and supplimentary information which are thorough and in depth enough for self learning. We have been working with Astutis for over a decade and the quality of professionalism has always been maintained and it is a pleasure to continue the partnership."

    06.11.2026
  • "Not having a H&S background but working in H&S, this course gave me enough information, practice and examples for me to understand scenarios from the industry I work in. It gave me in depth knowledge about why and how and it did not come across in a tell format. The time frame allowed was sufficient to complete my assessments."

    06.11.2026
  • "Fantastic tutor and cooperative staff: really a “Gold” learning partner."

    22.10.2026
  • "Very practical course, but very difficult to find a relevant job. However, everyone should take this course."

    22.10.2026
  • "I had a great learning experience with Astutis while completing the ISEP Certificate in Sustainability and Environmental Management. The course was well structured, and the learning materials helped me develop my knowledge and understanding of environmental management. I would like to thank the Astutis team for their guidance and support throughout my learning journey. I am proud to have achieved a Distinction and would recommend Astutis to anyone looking to develop their professional knowledge and qualifications in sustainability and environmental management."

    Mutwali Elamin Ahmed
    19.10.2026
  • "The course was well structured and provided useful knowledge in sustainability and environmental management. The study materials were clear and supported my learning throughout the course. I appreciate the guidance and support from the Astutis team. I am proud to have achieved a Distinction in the ISEP Certificate in Sustainability and Environmental Management. I would recommend this course to anyone looking to develop their knowledge and career in environmental management and sustainability."

    Mutwali Elamin Ahmed
    19.10.2026