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Northern Rail: On track for success

December 2021

Course

Summary

A major subsidiary of the Department for Transports rail network, our Northern customer Railways has high health and safety and Environmental training standards. Astutis was invited to partner with them to develop a scalable training solution for their enterprise.

Challenge

With over 2500 train services every day visiting nearly 550 locations, Northern Railways play a vital role in the north of England by connecting tens of thousands of people to work, family, leisure, education every day. 

In 2016 Northern Railway invited us to tender for the opportunity to become their partner of choice for all Health, Safety and Environmental training across their whole network and 6000 strong team. The challenge was to develop a training programme that supported the desire to centralise all HSE training investments and take complete control of delivery, consistency and quality of course delivery.

The Solution

We were delighted to design a tailored solution to allow Northern the opportunity to centralise, control, monitor and importantly report on progress.

The Results

The Northern Rail training programme contains a robust suite of HSE courses through our joint venture, including IOSH, NEBOSH and IEMA Accredited courses. The story doesn’t end there, as part of the programme, as we also provide tailored Astutis Approved training, including Fire Risk Assessment and Contractor courses, all delivered via our in-house team, virtual delivery, open training network and e-learning.

When COVID restrictions were introduced, we worked with Northern Rail to transform training delivery for many of their courses from the physical classroom to virtual classroom and online learning. Feedback remains equally as superb as ever. 

Highlights

Possibly the most rewarding part of our partnership has been our mutual agility to curate and deliver tailored online courses for the 6,000 employees.

These courses have been rolled out and hosted on Northern Rails own Learning Management System, which allows them unlimited access to the course and materials without the need for additional budget.

Northern Rail employees now have access to 15 Astutis training courses on subjects such as environmental sustainability, customer safety on trains and platforms, COSHH, Asbestos, and one of our personal favourites, 'The Ten Most Common Hazards within Northern'. 

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We're always there for our customers. 98% of our learners rated their overall experience as good or outstanding. We will always pride ourselves on our customer service. But don’t take our word for it, here is what our customers have to say
  • "Quick response, very professional. willingness to clarify issues"

    25.01.2022
  • "Precise course material, main point from every lessons brought out. sources to find additional information, less grammar jargons and very informative. i must say that the Knowledge i have gained from this course is really wonderful even if i dont make it through the exam, its worth every penny"

    25.01.2022
  • "Very good environment, very experienced advisors"

    Ioannidis
    20.12.2021
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    Ioannidis
    20.12.2021
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    20.12.2021
  • "For me it is the first experience with Astutis, and for now, it has been very simple and intuitive to access the training offer."

    20.12.2021
  • "It was a great course with a great tutor. Very engaging and would highly recommend Astutis to anyone"

    Bradley
    20.12.2021
  • "Good value for money (well the company did pay)"

    Bradley
    20.12.2021
  • "è stata una esperienza molto positiva, i filamti e le tabelle, sono molto chiare, il materiale di rimando per approfondimento è molto utile."

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    15.12.2021
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    15.12.2021