Müller Wiseman Dairies | IOSH Managing Safely & More

About Müller Wiseman Dairies

Müller Wiseman Dairies is the UK's largest milk supplier and distributor, employing thousands of staff nationwide. With its head office in Glasgow, Scotland, the company now delivers milk to 715,000 households from its 11 major dairies.

With such widespread operations and a diverse workforce working across manufacturing, distribution, and logistics, maintaining the highest standards of health and safety is paramount to the business.

The Challenge

As a major employer with operations spanning multiple sites and shift patterns, Müller Wiseman Dairies needed to ensure consistent health and safety standards across all levels of their organisation. Their objectives included:

• Equipping managers and supervisors with practical health and safety management skills.
• Building comprehensive safety competence across their extensive network of regional sites.
• Developing specialist knowledge in fire safety, risk management, and CDM regulations.
• Embedding occupational health, wellbeing, and behavioural safety into company culture.
• Supporting sustainability initiatives through environmental management training.
• Ensuring training accessibility for staff working varying shift patterns across the UK.

They required a training partner capable of delivering flexible, regionally-based programmes that could accommodate their operational needs whilst maintaining exceptional quality and pass rates. We also fulfilled their occasional need for more flexible options in the form of online learning.

The Solution | Comprehensive Health and Safety Training with Astutis

To meet these ambitious goals, Müller Wiseman Dairies partnered with Astutis to deliver a comprehensive portfolio of health, safety and environmental training programmes. Working closely with various health and safety representatives, Astutis designed a flexible training solution tailored to the company's unique operational requirements.

The flagship programme, IOSH Managing Safely, was delivered regionally to managers and supervisors throughout the country. Courses were strategically hosted in regional locations on dates aligned with shift patterns, ensuring maximum attendance and minimal disruption to operations. This globally recognised programme equipped leaders with essential skills to:

• Assess and control workplace risks effectively.
• Understand their legal responsibilities for safety and well-being.
• Investigate incidents and implement preventative measures.
• Measure and continuously improve safety performance.

Delivered by expert Astutis trainers, the courses provided practical exercises, real-world case studies, and immediately applicable learning that participants could implement across their sites.

Our Growing Partnership | We Do More Than You Think

The IOSH Managing Safely programme forms part of a comprehensive, multi-level training strategy developed collaboratively between Müller Wiseman Dairies and Astutis. The partnership has expanded to include specialist qualifications across the organisation:

This comprehensive approach ensures that health, safety, wellbeing, and sustainability are embedded throughout Müller Wiseman Dairies' operations, from frontline supervisors to senior leadership.

The Results

By investing in a comprehensive portfolio of health and safety training with Astutis, Müller Wiseman Dairies has:

• Built consistent health and safety competence across distribution depots.
• Achieved an outstanding pass rate on NEBOSH National General Certificate courses.
• Equipped managers and supervisors with practical skills through regionally delivered IOSH Managing Safely training.
• Developed specialist capabilities in fire safety, risk management, CDM compliance, and occupational health.
• Embedded behavioural safety and wellbeing into their organisational culture.
• Supported sustainability objectives through environmental management training.
• Demonstrated flexibility in training delivery to accommodate diverse shift patterns and operational requirements.

Müller Wiseman Dairies' experience demonstrates how a strategic partnership with an expert training provider can deliver measurable improvements in safety performance, regulatory compliance, and organisational culture across a large, geographically dispersed workforce.