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We've Done It Again | Astutis Wins Fourth Feefo Platinum Award

January 2026


Astutis, a division of Wilmington plc, is proud to announce it has won the Feefo Platinum Trusted Service Award for the fourth consecutive year, a recognition given only to businesses that consistently deliver outstanding customer experiences.

The Platinum Trusted Service Award isn't easy to earn. It goes exclusively to companies that have achieved Feefo's Gold standard for three years running, meaning we've maintained a service rating of 4.5 or higher every year since 2020.

What makes this award different is its authenticity. Feefo's Trusted Service Awards, established in 2014, are based entirely on verified reviews from real customers. Every review is genuine, which means this award reflects what our learners actually think about working with us. And that means everything to us.

In 2026, trust matters more than ever. With AI-generated content everywhere and digital interactions becoming the norm, people are looking for brands they can rely on. This award recognises businesses like Astutis that have made exceptional service part of who we are and what we stand for.

Every course. Every call. Every email. Every interaction. All an opportunity to give you the absolute best support throughout your time with us.

Steve Terry, Managing Director at Astutis, said:

"Winning the Platinum award four years in a row means everything to our team. It shows that our learners value the consistency and care we put into every interaction. As we head further into 2026, we're committed to keeping that human touch at the heart of everything we do. Thank you to all who have chosen to learn with Astutis."

Tony Wheble, CEO at Feefo, said:

"It's a privilege to celebrate companies like Astutis that remain committed to their customers year after year. This award recognises their ability to listen, adapt, and consistently exceed expectations. By turning genuine feedback into meaningful action, Astutis is building the kind of long-term trust that defines the best brands."

View our extensive library of courses suitable for employees of all levels, from directors to front-line staff and join the Astutis Community.




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What People Say

Hear What Our Learners Have To Say

We're always there for our customers. 98% of our learners rated their overall experience as good or outstanding. We will always pride ourselves on our customer service. But don’t take our word for it, here is what our customers have to say
  • "I was very satisfied with the service provided by Astutis. The NEBOSH training was well structured, informative, and supported by high-quality learning materials. The online learning platform was easy to use, and the tutors and support team were helpful and responsive throughout the course. I particularly appreciated the practical approach to the training, which helped me understand how to apply health and safety principles in the workplace. Overall, my experience with Astutis was very positive, and I would recommend their training to other health and safety professionals."

    Jean Claude HABIYAREMYE
    24.09.2026
  • "I found the NEBOSH HSE Certificate in Health and Safety Leadership Excellence to be a very valuable and practical course. It helped me understand how effective leadership can influence safety culture, employee engagement, and overall health and safety performance. I particularly appreciated the focus on leadership behaviours, communication, influencing people, and creating a positive safety culture rather than simply focusing on rules and compliance. The course also helped me reflect on my own leadership approach and identify areas where I can improve. Overall, the course was well structured, engaging, and highly relevant to my role and professional development. I would recommend it to anyone who wants to strengthen their health and safety leadership skills and make a positive impact in the workplace."

    Jean Claude HABIYAREMYE
    24.09.2026
  • "Service was good , on the odd occasion I needed support was able to use the chat service or email service team and issues very quickly resolved. Also easy to place order using SAP process order number via my company purchasing system."

    Mark
    09.09.2026
  • "The course was very well presented , the learning portal very intuitive and material thorough and relevant to the syllabus. As I studied self led via distance learning this was important to me. The progress tools enabled me to stay on track with my target assessment dates and booking of the module assessments themselves was very straightforward and efficient. As such I'd recommend Astutis to others having completed both general certificate and diploma with them. Thanks Astutis!"

    Mark
    09.09.2026
  • "The team were always punctual in response when needed."

    Martin
    09.09.2026
  • "The Course was well structured and materials were easy to access. I'm old scholl and previously opnly attended classroom courses, however I found the structure of the online portal was easy to seperate into "bite-size" chunks to achieve the balance between working and learning simultaeneously."

    Martin
    09.09.2026
  • "Astutis were recommended to me by a health and safety manager so booked NEBOSH general certificate with them, and they are a really good training provider. The course materials are well laid out and there is plenty of help and support. Really can't fault them."

    Peter
    25.08.2026
  • "The NEBOSH general certificate is a difficult course and the hours have to be put in to pass. There is no short cut. The course materials from Astutis are really good and as well as that there are videos available that help you to prepare, my advice, listen to the course and watch the videos over and over until it is engrained into you."

    Peter
    25.08.2026
  • "Excellent service and a great learning experience. The course content was clear and well-structured, and the support provided throughout the learning journey was very helpful. I would highly recommend Astutis."

    Ghadeer
    13.08.2026
  • "The course was well-structured, informative, and easy to follow. I found the content very useful and relevant to my professional development."

    Ghadeer
    13.08.2026