Courses Available Online, Virtually and Classroom
Fully Certified NEBOSH, IOSH, IEMA Accredited
7-Day Customer Service

Astutis Gains ISO 9001 Certification

October 2015

Astutis is delighted to announce that it is has secured ISO 9001 (1) certification having spent the past year working towards this global quality standard. 

Achieving this quality accreditation has been central to Astutis’ strategy; Operations Director Brenig Moore who has led the project, comments; 

“We recognise the importance of a quality management system to underpin our operations and ensure we consistently provide a successful learning experience to all our customers, wherever they are based”.

More and more organisations of all sizes and industry sectors are working to ISO 9001 benefiting from its principles: 

  • A strong customer focus
  • The motivation and implication of top management 
  • The process approach 
  • Continual improvement

ISO health and safety, and environmental management systems constitute a key component of the NEBOSH and IEMA qualifications for which Astutis provides training; therefore integrating quality management principles into the strategy, culture and day to day operations at Astutis should come naturally. 

Planning and Implementing ISO 9001 at Astutis

Brenig Moore, and Operations Consultant/ Health and Safety Trainer Tom Lea, worked closely with Certification Company SGS to enable the staff to meet the standards set by ISO 9001 and secure its accreditation. 

A hands-on approach was adopted to implementing the quality principles across the business. As a chartered health and safety consultant, this was not the first time Brenig has embedded ISO 9001 into an SME so he was fully aware of what was required. As a Director, he was well placed to get buy-in from the management team. The team were trained in what was required for ISO 9001. The necessary ISO documentation had to be developed before implementation took place. 

The Astutis Directors value the importance of employees understanding the benefits of the ISO 9001 requirements and that it is fundamental to what everyone does and not a bureaucratic strait jacket. 

“Some changes were made to how staff worked which was readily adopted as every staff member understood the overall business benefits and improved efficiencies," Bren remarked. Internal audits were carried out by the management team who also benefited from understanding what other functions do in their roles.

At this point, the independent ISO 9001 auditor from SGS carried out the ISO 9001 certification audit. 

Benefits for customers

Astutis’ quality objectives and key performance indicators place customer satisfaction at the heart of what everyone does. Customer feedback enables every staff member and process to look to improve their service. Bren comments, “We strive to offer a superior service measured in our course evaluations, to enable customers to achieve high pass rates and enjoy a positive learning experience.” 

Notes

(1)    ISO 9001 is an internationally recognised quality management system. ISO is the International Organisation for Standardisation an independent, non-governmental membership organisation and the world’s largest developer of voluntary International Standards. 

Related News

  • Celebrating International Women's Day: Create Gender Diversity in the Workplace Image

    Celebrating International Women's Day: Create Gender Diversity in the Workplace

    To celebrate International Women’s Day, we reflect on the importance of gender equality in the workplace to promote equal opportunity for all. Find out our philosophy for creating an inclusive environment where diverse voices are not only heard but actively embraced.
    08.03.24
  • Astutis Wins Award for Best IEMA Foundation Certificate in Environmental Management Course Image

    Astutis Wins Award for Best IEMA Foundation Certificate in Environmental Management Course

    Astutis has been honoured with an award from FindCourses for providing the best IEMA Foundation Certificate course on the market. Discover our philosophy and what the next wave of environmental professionals think of the course.
    07.03.24
  • Astutis is a Proud Sponsor of the NEBOSH Graduation and Awards Ceremony 2024 Image

    Astutis is a Proud Sponsor of the NEBOSH Graduation and Awards Ceremony 2024

    Astutis, is now a proud sponsor of the NEBOSH Graduation and Awards Ceremony 2024. Click here to let us know that you're coming and secure your free exclusive Astutis Graduation Gift.
    06.03.24
  • Astutis Wins Award for Best NEBOSH International Oil and Gas Operational Safety Course Image

    Astutis Wins Award for Best NEBOSH International Oil and Gas Operational Safety Course

    FindCourses has recognised Astutis for having the best NEBOSH International Oil and Gas Operational Safety course on the market. Find out why our courses are recognised for having industry-leading tutors and state-of-the-art learning methods.
    06.03.24
  • Astutis Wins Award for Best NEBOSH General Certificate Online Course Image

    Astutis Wins Award for Best NEBOSH General Certificate Online Course

    Astutis is delighted to have received an award for Best NEBOSH National General Certificate in Occupational Health and Safety Online course for the second year running. Discover why our online courses are the very best in the business.
    05.03.24
  • Astutis Promotes Three Internal Leaders to Board of Directors Image

    Astutis Promotes Three Internal Leaders to Board of Directors

    In a strategic move to strengthen the Astutis leadership team, the Astutis Board of Directors proudly announces three key appointments, emphasising the significance of promoting from within the organisation.
    05.03.24
Section Curve
Case Studies

Real Life Stories

Find out how learners look back on their training with Astutis. Our case studies give our learners, both individual and corporate, a platform to share their Astutis experience. Discover how training with Astutis has helped past learners and delegates make the world a safer place, one course at a time.
More Image
Bottom Curve
What People Say

Hear What Our Learners Have To Say

We're always there for our customers. 98% of our learners rated their overall experience as good or outstanding. We will always pride ourselves on our customer service. But don’t take our word for it, here is what our customers have to say
  • "The course was very informative. Whilst it was quite a full on 4 days it was good to have the breakout sessions to share learnings. The course materials were great to refer to as revision"

    13.03.2024
  • "The course was paid for by my employer"

    13.03.2024
  • "Great tutor and valuable study webinars prior to exams. The content notebooks need some work to update and check the content."

    Sarah
    11.03.2024
  • "Content needs work but tutor was brilliant and study webinars very valuable"

    Sarah
    11.03.2024
  • "Generally the course covers basic health and safety across many industries at a level which is both useful but not TOO in depth. I work in bio-sciences but understood the sections referring to construction well and found much of the course to be quite transferable. Speed of learning is good. Certain parts of the course (asbestos springs to mind) made questionable claims however the course allows this sort of thing to be flagged as feedback."

    Peter
    05.03.2024
  • "Good. You have a year to complete and this is about the right pace."

    Peter
    05.03.2024
  • "Brilliant tutors"

    Aaron
    05.03.2024
  • "Very good, very informative and delivered very well"

    Aaron
    05.03.2024
  • "You meet all my expetations."

    Damir
    26.02.2024
  • "You met all my expetations."

    Damir
    26.02.2024